ELECTRONIC PRODUCT RECALL DETAILS

It's time for packing!

Fill in the form with all the details and then book the courier's passage to your home.
At the end of the procedure you will be able to print the label to attach to the parcel.

Do you need help? CALL US

Congratulations!!! You have chosen to sell your electronic device to Smart Generation®.

All you need to do is fill in the required information and click on "Save information and continue" at the bottom.
On the next page you will find the official DHL link to book a pickup of your device.
Don't forget to pack your goods well to avoid bumps or possible damage during transport.

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The first and last name must be the same as the person requesting the assessment and the payee
Enter the ticket number of your request (example: TICKET625424)
Please enter the same as your evaluation request
Enter your cell phone number in case the courier cannot find you
Click or drag files to this area to upload them. You can upload up to 4 files.
You need to make vendor identification through ID. You can also photograph them with a smartphone or tablet.
LEAVE THE FIELD BLANK IF YOU ARE PERMUTING THE DEVICE.
The IBAN or email of the PayPal account must be in the name of the appraisal applicant. Our administrative department may later require proof that the bank or PayPal account is in your rightful ownership.
Payment is contingent upon receipt of the asset, and the asset must be in the same condition as described by you in the pre-assessment.
GDPR
Your personal data will be processed according to the current regulations established by the European GDPR regulation. We will not disclose your data, sell or give it to third parties. Any data entered on the portal www.smartgeneration.it is preparatory to the completion of the services offered and is stored in protected online archives, for protective purposes. Smart Generation SRL does not assume responsibility in the event that the user has entered data from third parties. The user accepts and confirms that any data entered in the form is his/her exclusive property.